- Call us to arrange for any returns at 801-553-5960 or you may email customer service at parts[at]jeepchryslerdodgeramparts.com.
- A copy of the invoice will need to be included with the return.
- In the event of a return, orders placed without a VIN will be subject to the cost of return shipping.
- There is a 15% restocking fee charged against all returned parts.
- Shipping charges are non-refundable on returns.
- Parts must be resalable and in the original packaging.
- We cannot take back used parts.
- We cannot take back installed or tried parts.
- Electrical parts are not returnable.
- Return request need to be within 30 days of receipt.
- If the correct part was ordered and received, it will be the customer's responsibility to pay for return shipping if a return is requested.
- We do reserve the right to refuse and return any parts we find have been installed, are used or do not meet the above criteria.
Cancellation Policy
- An order or a portion of an order may be cancelled up until the time it is shipped and no longer in our possession.
- If the cancelled part was special ordered from the manufacturer a return fee of 15% may apply.